Frequently Asked Questions
Everything you need to know about bringing style to your home.
What are your shipping costs and delivery times?
We offer various shipping tiers based on item size. Standard delivery typically takes 3-5 working days, while larger furniture items may require a specialized two-man delivery service taking 7-14 days.
What is your return policy for home decor?
We offer a 20-day 'no quibble' return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do you offer international shipping?
Yes, we ship many of our smaller decor items and mirrors worldwide. Shipping costs and transit times will be calculated at checkout based on your specific location.
What should I do if my item arrives damaged?
Please inspect your order upon receipt. If an item is damaged, contact our customer service team within 48 hours with photos of the damage and the packaging to arrange a swift replacement.
Are your mirrors and furniture pre-assembled?
Most of our furniture pieces are delivered fully assembled for your convenience. However, some larger items may require minimal assembly (such as attaching legs), which will be clearly stated in the product description.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and offer interest-free financing options through Klarna and Clearpay for eligible orders.