Returns & Exchanges
At Melody Maison, we want you to be completely enamored with your home decor, which is why we offer a straightforward 30-day return policy for any items that don't perfectly fit your space. Whether you've changed your mind or received a damaged piece, our dedicated team is here to ensure your exchange or refund is handled with care.
Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back and receive your return authorization.
Secure Packaging
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse in pristine, resaleable condition.
Shipping and Labeling
Affix the provided return label to the outside of the parcel and drop it off at your nearest authorized collection point or schedule a courier pickup for larger furniture items.
Inspection and Refund
Once our quality control team inspects the returned goods, we will process your refund or dispatch your exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing